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Q&A

Frequently Asked Questions

What is the Michigan Medigap Subsidy program?

The Michigan Medigap Subsidy program provided $120 million to help qualified Michigan seniors and persons with disabilities pay for Medigap policies.

Why did the program end?

The program ended because the funds to support it are gone. Your December 2022 bill for your January 2023 premium was the final bill that included the subsidy. It has been our privilege to provide this program to you.

Will my coverage change now that the program has ended?

No. Your Medigap coverage will not change. You will keep getting all your same benefits and services.

Who do I call if I have questions after January 31, 2023?

You will call your health insurance carrier:

  • Blue Cross Blue Shield of Michigan – Please call the number on the back of your card.
  • Blue Care Network – Please call the number on the back of your card.
  • Priority Health – 1-800-852-9780
  • United Healthcare – 1-800-545-1797
  • McLaren Health Plan – 1-810-244-2392

You may also contact the Michigan Medicare/Medicaid Assistance Program (MMAP), a free resource to help you navigate Medicare and Medicaid. You can speak to a MMAP counselor by calling 1-800-803-7174, or you can visit their website: mmapinc.org

What do I do when I get my bill?

To keep your insurance active, always pay the amount due that shows on your bill. Your bill will be higher now that the subsidy has ended. You will keep getting your insurance services as long as you have your insurance.

What do I need to do?

You don’t have to do anything. Now that the subsidy has ended, your insurance carrier will adjust your bill. To keep your insurance active, always pay the amount due that shows on your bill.

What will my new premium amount be?

Please contact your insurance carrier to discuss premium amounts.

Carrier phone numbers:

  • Blue Cross Blue Shield of Michigan – Please call the number on the back of your card.
  • Blue Care Network – Please call the number on the back of your card.
  • Priority Health – 1-800-852-9780
  • United Healthcare – 1-800-545-1797
  • McLaren Health Plan – 1-810-244-2392

If I have more questions in the future, can I call the Medigap call center number?

The Medigap number, 1-866-824-9772 (TTY: 1-866-824-7002), will end on January 31, 2023. If you call the number after that date, the message will give your health insurance carrier’s telephone number.

Carrier phone numbers:

  • Blue Cross Blue Shield of Michigan – Please call the number on the back of your card.
  • Blue Care Network – Please call the number on the back of your card.
  • Priority Health – 1-800-852-9780
  • United Healthcare – 1-800-545-1797
  • McLaren Health Plan – 1-810-244-2392

You may also contact the Michigan Medicare/Medicaid Assistance Program (MMAP), a free resource to help you navigate Medicare and Medicaid. You can speak to a MMAP counselor by calling 1-800-803-7174, or you can visit their website: mmapinc.org